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FAQ's

For Team Captain FAQ's, Click Here to Download

  1. How do I get to Miami Dolphin Stadium?
  2. How much is parking on event day?
  3. Who can participate in the The Dan Marino Foundation WalkAbout Autism & Expo, brought to you by Walgreens, presented by Badia Spices?
  4. Is there a fee to participate?
  5. Will T-shirts be provided on event day?
  6. How long is the walk portion of the event and what happens if I or someone I am with cannot walk?
  7. Is food available on event day?
  8. Is tailgating permitted on event day?
  9. Will there be visuals support/social story available for this event?
  10. Can I bring cash and checks that I have collected to the event?
  11. How do I get an exhibitor/vendor booth for event day?
  12. How do I pre-register to participate in the walk?
  13. How do I create a team for this event?
  14. What is a team captain?
  15. What is a team participant?
  16. What is an individual participant?
  17. What is a virtual participant?
  18. What is a personal page?
  19. What is a team page and how is it different from a personal page?
  20. What is the difference between making my personal page private or public?
  21. What is the difference between an individual fundraising goal and a team fundraising goal?
  22. How do I change my walk team name or team goal?
  23. How can I see who has registered on my walk team?
  24. What is a “Participant Center”?
  25. How do I upload my address book in the Participant Center?
  26. How do I start an email campaign?
  27. When should walk donations be submitted?
  28. How can I see a list of who has donated to me?
  29. How can I add the checks and cash I have received?
  30. Is my personal information secure?
  31. How are credit card transactions handled?
  32. Is there a map of the event?

General Event FAQ's

1. How do I get to Miami Dolphin'sStadium? (View a Google Map)

From Ft. Lauderdale/West Palm Beach (Points North)
  • Florida Turnpike South to Exit #2X, proceed through the Stadium Toll Plaza, to the east side of the Stadium
  • Florida Turnpike South to Exit #47 (27th Avenue/University Drive); south on 27th Avenue/University Drive to the west side of the Stadium
  • I-95 South to Ives Dairy Road, head west (right) for 5 miles to the Stadium
From Fort Myers/Naples (West Coast)
  • I-75 East to I-595 East, to South on Florida Turnpike, to exit #2X (Stadium Toll Plaza), to the east side of the Stadium
  • I-75 East to I-595 East, to South on Florida Turnpike, to exit #47 (27th Avenue/University Drive), south on 27th Avenue/University Drive to the west side of the Stadium
From Miami (Points South)
  • I-95 North, to North on the Florida Turnpike, to Exit #2X (Dolphin Toll Plaza), to the Stadium
  • I-95 North to Ives Dairy Road, west on Ives Dairy Road for approximately 5 miles to the Stadium
  • North on the Palmetto Expressway (Route 826) to NW 27th Avenue (Route 817), proceed North on NW 27th Avenue to NW 199th Street (Dan Marino Boulevard), turn right at NW 199th Street to the Stadium

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2. How much is parking on event day?

There is a $10.00 parking donation that will be requested on event day.

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3. Who can participate in the The Dan Marino Foundation WalkAbout Autism & Expo, brought to you by Walgreens, presented by Badia Spices?

The event is open to general public, but all attendees must register. Register now or learn about the Ways to Participate.

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4. Is there a fee to participate?

Participants raise donations for their teams by asking friends, families, and coworkers to support their effort. A minimum suggested donation of $25.00 per family is encouraged.

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5. Will T-shirts be provided on event day?

No, most teams have created their own team T-shirts for the event.

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6. How long is the walk portion of the event and what happens if I or someone I am with cannot walk?

The WalkAbout is 3/4 of a mile. If you cannot walk the distance, please see a supervisor/volunteer dressed in an orange shirt for assistance.

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7. Is food available on event day?

Yes, light snacks will be provided and food vendors will be available onsite for the purchase of select items.

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8. Is tailgating permitted on event day?

Tailgating is permitted; however, it is limited to the parking lot.  No personal tents, tables and or chairs are permitted once you enter the event.  

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9. Will there be visuals support/social story available for this event? 

Yes, visuals support will be made available for the event.  This will be updated in January.  

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10. Can I bring cash and checks that I have collected to the event?

Yes, please bring your donations with you and we will be happy to record them for you in our system. (Turn donations in using an envelope that is clearly marked with team/participant name and contact information at the donation drop off tent.)

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11. How do I get an exhibitor/vendor booth for event day?

Exhibitor and Vendor booth space will be available at the Expo taking place during the DMF WalkAbout Autism & Expo, Brought to you by Walgreens, Presented by Badia Spices.  For more information on exhibitor/vendor pre-registration and cost of booth space, CLICK HERE

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12. How do I pre-register to participate in the walk?

Registering for the DMF WalkAbout Autism & Expo, Brought to you by Walgreens, Presented by Badia Spices, is quick and can be done from any computer following these 3 easy steps! 

  1. Visit www.dmfwalkaboutautism.org and click the "Registration" button located on the top right hand corner of the site (or CLICK HERE).
  2. Decide if you will participating as an Individual, creating a new team, or joining an existing team. (Learn more about the ways to participate here.
  3. Complete the appropriate Online Registration Form to become an official participant!

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13. How do I create a team for this event?

  1. Visit www.dmfwalkaboutautism.org and click the "Registration" button located on the top right hand corner of the site (or CLICK HERE).
  2. Select "Start a Team", you will then be asked to either register as a new user or use your past account information.
  3. Follow the prompts to complete your team creation! 

Teams for this event are organized by team divisions.  Some examples of team divisions include but are not limited to:  

Family & Friends Team Division: Teams created under this division are typically led by family members and friends.
 
Company/Corporate Team Division:  A company/corporate team is created by companies that want to support the DMF WalkAbout Autism & Expo, Brought to you by Walgreens, Presented by Badia Spices. These teams are generally made up of coworkers and their family and friends.
 
Pre-K to 12th Grade School Teams Division:  All schools in Miami-Dade, Broward, and Palm-Beach counties that open a school team will be able to apply to receive 25% of the money raised by their team.  Proceeds are to be used in support of special needs programing and services at the school.  In order to be eligible for this reimbursement, the school team captain needs to submit a letter from the principal and or school administrator granting permission to open a team on behalf of the school.  It also needs to state that funds received through this effort will be used directly to support special needs programming at the school.  For more information, Click Here

Non-Profit Autism Direct Service Providers Division:  Local non-profit organizations that provide direct services to the autism community can receive 25% of the money raised by their walk team in support of special needs programming at their organization.  There is a pre-registration process that includes providing proof of 501(c)3 status to The Dan Marino Foundation.  For more information, Click Here

*Note: There are other team division options in place for you to choose from.  You will find these other options when you begin the online registration process.

The 25% Reimbursement opportunity is only available for school and non-profit autism direct service provider teams

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14. What is a Team Captain?

A Team Captain is the person that opens the team and is the lead organizer for the team.  Team captains are responsible for recruiting people to join the team, naming their team, setting a team fundraising goal and continually communicating with and encouraging team members prior to and at the event.  Team captains are the primary contacts and liaisons between the DMF WalkAbout Autism organizers and their team.   He/she will receive ongoing information and updates during the months leading up to event.  Each team must have a team captain.

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15. What is a team Participant?

Team Participants are individuals who participate in the DMF WalkAbout Autism as part of a team. Team members will communicate regularly with their team captain and encourage friends and family to support the event and their team.  Along with thousands of other participants, team members can raise funds with the help of their “Participant Center” tool.

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16. What is an Individual Participant?

Anyone can register to walk in the DMF WalkAbout Autism & Expo  as an individual participant.   People who choose to participate as individual participants do not belong to a specific team, however they collect donations by using their “Participant Center” tool or other fundraising methods and participate on event day.

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17. What is a Virtual Participant?

Individuals who choose to participate as Virtual Participants differ from individual and team participants in only one way:  they are unable to attend the event.  Virtual Participants register and raise donations like all other participants. Becoming a Virtual Participant is a great option for supporters who do not live in South Florida.   

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18. What is a personal page? (Log-in to your Personal Page here)

After you register to walk and raise funds, by default, you will have a personal page created for you.  Use this page to invite your friends and family to support your personal effort by making a donation.  You will be able to customize the image, text, and the style/color layout of the page. You can customize your page by selecting the layout and style that work best for you. A compelling personal page attracts and engages supporters. *Note:  Even if you are part of a team, you will always have a personal page.

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19. What is a team page and how is it different from a personal page? (Find a Team Page here)

When the designated walk team captain opens a team, not only do they get their own personal page by default, but they also get a team page as well.  Team captains have the option of personalizing their team page. Use this team page to update your team members about your goal, progress, successes and latest news. Update this page often to encourage enthusiasm about raising awareness and reaching your team goal together.  

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20. What is the difference between making my personal page private or public?

By Default, a walk personal page is Public, meaning your name will appear in The DMF WalkAbout participant search list.  Anyone accessing the website will be able to support or join you efforts. Setting your personal page to Private means your name will not appear in the WalkAbout participants search list.  Only people you personally invite will be able to support or join you in the Walkabout.

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21. What is the difference between an individual fundraising goal and a team fundraising goal?

When opening a walk team, the team captain is asked to state both his personal and the team’s fundraising goal. This means that a donor can choose whether to make a donation in support an of individual’s effort or in support of that individual’s team. Either way, if you are a member of a team, a donation that is made to support your individual effort will always credit to you AND your team’s overall fundraising goal. A donation made to the team itself will not be credited to any one individual. It is therefore encouraged that when asking for a donation to send your “Personal” page to ensure donations made for you are always credited towards your name.

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22. How do I change my walk team name or team goal?

ONLY the walk Team Captain has the ability to change the team name or goal. The Team Captain will need to login to his/her "Participant Center" to access this information. Once on the “Participant Center” page, she/he has the ability to update the team name and goal. If you have issues changes this, send an email to: walkabout@danmarinofoundation.org

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23. How can I see who has registered on my walk team?

To view your team roster, login to your "Participant Center" and click the "Progress" button.  This tool allows you to view your team roster and the amounts raised by each team member.  You can also send an email to your team from there.  

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24. What is a “Participant Center”?

The Participant Center is a great online tool available to all who register online through our site to raise funds and walk on event day. During the walk registration process, you are prompted to provide a User ID and Password, which you eventually use to access your Participant Center.  This is a great tool and we encourage you to make great use of it.  In the Participant Center, you could store personal contacts, keep track of your fundraising progress, and more importantly, send out emails to your friends and potential donors using some pre-existing email letter templates that are uploaded in the system.  

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25. How do I upload my address book in the Participant Center?

You will find step-by-step instructions in your "Participant Center" detailing how to upload your personal address book.  After you have added your email addresses, you may edit, add or delete addresses at any time. Please know these addresses are private and not shared with the Dan Marino Foundation or their partners in the WalkAbout.  

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26. How do I start an email campaign?

One of the most effective (and easiest) ways to raise money for the event is to launch an email campaign.  Log-in to the “Participant Center” and visit the email section. You can draft your own email explaining why you and/or your family are participating or you can customize a pre-written suggested message.

Your "Participant Center" also provides you with information on who you have emailed, who has responded to your messages and who you need to follow-up with. Remember to include everyone on your holiday greeting cards list, address book and organizations to which you belong when sending your emails. They may forward your message to their address book, reaching even more people!

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27. When should walk donations be submitted?

Encourage online donations!  Online credit card donations are made directly to your personal page and are instantly attributed to your individual or team fundraising goal.  No additional steps are necessary. If you collect cash donations, please bring them with you to the event. If you collect check donations in person or by mail, please send all contributions to The Dan Marino Foundation and we will enter them directly in the system for you.  Checks must be made payable to "Dan Marino Foundation.” 

Click Here to Download Check Donation Form that you could use when mailing your checks.

Mail to:
The Dan Marino Foundation
Att:  DMF WalkAbout Autism & Expo
400 North Andrews Avenue
Fort Lauderdale, FL  33301

Please send these check contributions to The Dan Marino Foundation office PRIOR to the WalkAbout. We will also be accepting donations the day of the WalkAbout at event registration. 

**NOTE:  The system does not allow you to enter contributions that you received (Cash/Checks) directly.  It can only be done by the site administrator

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28. How can I see a list of who has donated to me?

You can see your fundraising progress by logging in to your "Participant Center" and clicking on “Progress."   This also allows you to view your donor list and the value of donations received.  All registered participants will be notified when someone donates online on their behalf.  Notification will be sent to the email address we receive for the participant through their registration process or when they update their profile.

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29. How can I add the checks and cash I have received?

Only the site administrator can record checks and cash in the system.  Please make the proper arrangements to have donations recorded by DMF staff.  

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30. Is my personal information secure?

Convio, the company that powers the DMF WalkAbout Autism online portal, makes every effort to protect your personal contact and credit card information.  They use industry-standard SSL encryption techniques to ensure that your credit card information, passwords and personal information travel securely over the internet.  Convio has also installed an encryption engine on our database server where your data is securely stored within the Dan Marino Foundation CRM system as well.  

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31. How are credit card transactions handled?

Credit card information is not stored in our database.  During the donation process, we send an individual’s credit card information to an online processing terminal using a secure connection.  The information passed back is an approval or denial for the credit card donation.

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32.  Is there a map of the event?

The event map changes every year and is made available during the final week prior to event day.

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If you have any additional questions or experience technical issues, please email your inquiries to:

walkabout @danmarinofoundation.org